I was looking at a certain car which I originally found on Vehix.com. I then found the same car for sale on Ebay. On Vehix, they offered a free Carfax report which was packed with service records and detailed registration events and emission inspections. It seemed like a very thorough report. Then, when I found the car on Ebay it was offered with a free "Autocheck" report. On the Autocheck report there was a hit on the accident damage section.
I emailed the seller (dealer) about the report, this is what came back to me...

"Yes. It appears that the vehicle has had a non-collision event in its history which could have been a theft, vandalism, or raod hazard accident which led to a police report. Car runs and drives great. I am sure that anyone in the market for a pre-owned large sports sedan would be impressed with the overall condition and capability of this vehicle. Let us know if you have any other questions."

My question, Carfax reports are supposed to be thorough and tell you everything about the car. Why didn't this damage report show up on the Carfax?

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