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  #1  
Old 06-18-2010, 03:35 PM
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Missed paychecks: What do I do?

I've been battling with my employer's payroll department for 2 weeks of a missed paycheck.

I filed the paycheck a day past the direct deposit deadline. I requested from the department that a check be mailed to me, but they said their "policy" is to wait until the next pay period until the checks be paid.

Well the next pay period pasted (June 11th) and still no direct deposit. I called for 3 days and no one in the department answered the phone. HR is totally useless and just says I need to wait until someone answers.

Well I finally got a hold of someone and she claimed it was some mistake with the hour designations of where I worked. She said she fixed it and I should receive a check by the end of the week.

It's the end of the week, and the mail came. Nothing is in it. I am getting more and more frustrated with this as payroll has been entirely useless here.

What should I do? I'm getting ready to call again, but I doubt doing so is going to fix the situation. Is there some agency in New York that I can report unpaid wages to?

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  #2  
Old 06-18-2010, 03:40 PM
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That sounds really frustrating. If I was you, I would trying calling for the upteenth time. It stinks to have to explain things every time you call and try to get a definitive answer out of people, but I'd still try and resolve it with the company. And, maybe (hopefully), the check was sent and is going to be in the mail tomorrow....

If nothing by next week, you could take it to the next level.
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  #3  
Old 06-18-2010, 03:42 PM
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Once you learn that you will not receive a paycheck on your usual payday, it is important to keep a record of your hours worked during the relevant pay period, and any additional expenses that you suffer due to receiving your paycheck late.

You may first want to ask your employer for an explanation, to determine whether the failure to receive a paycheck was due to a processing error or bank mistake, rather than because the employer does not intend to pay you for the hours that you worked. In this situation, the employer and/or bank may voluntarily agree to cover any additional charges you incurred as a result of this mistake. This will also ensure that you are not at fault for failing to submit records for the hours that you worked.

Many states have laws which require employers to pay employees for all hours worked, and which require employers to pay employees at regular intervals, such as biweekly or semimonthly. These laws may impose penalties on employers who do not comply with the law, and may even provide for criminal prosecution. In states that have their own wage and hour laws (or if you are not covered by the federal law, you should contact the agency in your state which handles wage and hour/labor standards violations, listed on our site's state government agencies page.

Federal law, which requires that you be paid at least minimum wage for your hours worked, is enforced by the Wage-Hour Division of the U.S. Department of Labor. However, if you received at least the minimum wage for the hours that you worked, the federal agency will not be able to help you, even though you were not paid as agreed for the hours you worked. If your state does not have a specific law covering this situation, then you should consult with the Department of Labor and/or a local attorney to determine how to proceed. You may also wish to pursue an action against your employer in small claims court, depending on the amount owed you.
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  #4  
Old 06-18-2010, 03:47 PM
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GUN!


Seriously,

http://www.labor.state.ny.us/workerprotection/laborstandards/workprot/lshmpg.shtm
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  #5  
Old 06-18-2010, 03:58 PM
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Mis-managed HR Department, I would fire them all if they did that to an employee. Tell the nice head of HR that you need them to cut you a manual check until they figure out what/who messed things up. They know all you need to do is drop a call to the labor board and they are in deep do do. Since you just started working there I know you don't want to make waves - so tread softly but be serious with them.

I would bet the owner of the company has no idea they are fiddle farting with your earnings.
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  #6  
Old 06-18-2010, 04:07 PM
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Fortunately, said company is actually an institute of higher learning. I've been working there for almost two years now.

I have a copy of my hours from each department that I work in, but these guys are just idiots.
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  #7  
Old 06-18-2010, 04:23 PM
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Quote:
Originally Posted by okyoureabeast View Post
I've been battling with my employer's payroll department for 2 weeks of a missed paycheck.

I filed the paycheck a day past the direct deposit deadline. I requested from the department that a check be mailed to me, but they said their "policy" is to wait until the next pay period until the checks be paid.

Well the next pay period pasted (June 11th) and still no direct deposit. I called for 3 days and no one in the department answered the phone. HR is totally useless and just says I need to wait until someone answers.

Well I finally got a hold of someone and she claimed it was some mistake with the hour designations of where I worked. She said she fixed it and I should receive a check by the end of the week.

It's the end of the week, and the mail came. Nothing is in it. I am getting more and more frustrated with this as payroll has been entirely useless here.

What should I do? I'm getting ready to call again, but I doubt doing so is going to fix the situation. Is there some agency in New York that I can report unpaid wages to?
I filed the paycheck the day after the direct deposit deadline??? What does that mean. Sounds as if you missed the first payroll submission deadline.

You asked for a check.

They said it's their policy to carry it to the next pay period. (They aren't likely to send you a check.btw) They probably use direct deposit of paychecks as the only means of payment. Why wouldn't they?

Do they process their payroll internally or use Paychex or ADP or some other outsourced 3rd party. If they outsource, that would add to the delay in getting you set up for direct deposit. Btw, were you asked to provide a voided check to set up a direct deposit account?

What is the Co's. time lag from the end of the pay period to payday (date of deposit). IOW, if pay period ends on Sunday, when do you get paid? The following Friday, 5 days later. That's typical.
Finally, is your pay period weekly, bi-weekly or semi-monthly? Timing can be everything in how soon you get a first paycheck.

Keep after them. Nobody cares about your money more than you.
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  #8  
Old 06-18-2010, 04:24 PM
Craig
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1. They are probably in violation of state law if they have not paid you by a specific day of the month (varies by state).

2. Start looking for a different job.
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  #9  
Old 06-18-2010, 04:32 PM
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Quote:
Originally Posted by dynalow View Post
I filed the paycheck the day after the direct deposit deadline??? What does that mean. Sounds as if you missed the first payroll submission deadline.
That I did, which I understand. So I waited until the next pay period as that is what payroll said.

Quote:
Originally Posted by dynalow View Post
You asked for a check.

They said it's their policy to carry it to the next pay period. (They aren't likely to send you a check.btw) They probably use direct deposit of paychecks as the only means of payment. Why wouldn't they?
I figured that much, but it was worth a shot asking to see if they can mail it to me. They do offer both direct deposit and payment in check form.

Quote:
Originally Posted by dynalow View Post
Do they process their payroll internally or use Paychex or ADP or some other outsourced 3rd party. If they outsource, that would add to the delay in getting you set up for direct deposit. Btw, were you asked to provide a voided check to set up a direct deposit account?

What is the Co's. time lag from the end of the pay period to payday (date of deposit). IOW, if pay period ends on Sunday, when do you get paid? The following Friday, 5 days later. That's typical.
Finally, is your pay period weekly, bi-weekly or semi-monthly? Timing can be everything in how soon you get a first paycheck.

Keep after them. Nobody cares about your money more than you.
Payroll is done internally. Generally pay period ends on sunday and payment is done on friday. It's done bi-weekly.

The issue is that I waited until the next pay period and was not paid through direct deposit. I called multiple times and emailed the 4 people who work there. I received no response from email or by telephone.

Eventually I did get a hold of one person who claimed to have fixed the problem after I explained the situation and would have a check mailed to me by friday. Today is friday and no check.

I can understand my first folly and waited to the next pay period, but it is annoying to not get paid after waiting two weeks and then nothing.

The mail gets delivered to my house at 3pm. Unfortunately, it's friday and that office closes at 3.

I'll read up on the state laws and other options. In the mean time there will be some phone calls sent first thing monday morning. If I have to drive up to Ithaca I will. I worked almost 80 hours those two weeks!
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  #10  
Old 06-18-2010, 04:46 PM
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Quote:
Originally Posted by okyoureabeast View Post
That I did, which I understand. So I waited until the next pay period as that is what payroll said.


I figured that much, but it was worth a shot asking to see if they can mail it to me. They do offer both direct deposit and payment in check form.


Payroll is done internally. Generally pay period ends on sunday and payment is done on friday. It's done bi-weekly.

The issue is that I waited until the next pay period and was not paid through direct deposit. I called multiple times and emailed the 4 people who work there. I received no response from email or by telephone.

Eventually I did get a hold of one person who claimed to have fixed the problem after I explained the situation and would have a check mailed to me by friday. Today is friday and no check.

I can understand my first folly and waited to the next pay period, but it is annoying to not get paid after waiting two weeks and then nothing.

The mail gets delivered to my house at 3pm. Unfortunately, it's friday and that office closes at 3.

I'll read up on the state laws and other options. In the mean time there will be some phone calls sent first thing monday morning. If I have to drive up to Ithaca I will. I worked almost 80 hours those two weeks!
You get mail delivery on Saturday? Of course a check on Saturday after the banks close doesn't do you too much good. Is TD Bank up there. 7 day banking?

Bi weekly pay periods suck, especially since, like I said, it can make for a long wait for the first paycheck.
If you were my daughter, you would have already sent the email begging for a forever loan!
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  #11  
Old 06-18-2010, 07:32 PM
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Call the state labor board, don't play nice guy they finish last.


I'd also start looking for a different job or just stop going, if they are not paying you its a waste of time to work there.
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  #12  
Old 06-18-2010, 11:35 PM
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Originally Posted by Hatterasguy View Post
Call the state labor board, don't play nice guy they finish last.


I'd also start looking for a different job or just stop going, if they are not paying you its a waste of time to work there.

Yeah I'm going to do that if I don't get this resolved on Monday.

I'll just go out and say it, the issue is with the Payroll department of Ithaca College. My job is part of my financial aid package (work study) so changing jobs is unfortunately out of the question.

I do my banking with Charles Schwab, so I just sign the check, seal it, and mail it off to the drop box for deposits

Quote:
Originally Posted by dynalow View Post
cially since, like I said, it can make for a long wait for the first paycheck.
If you were my daughter, you would have already sent the email begging for a forever loan!
Hang in there. Poverty builds character.
Didn't we meet at Chad's GTG? When have I ever given you the impression that i'm a chick
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  #13  
Old 06-19-2010, 04:07 AM
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As someone posted, most states have a REQUIREMENT that you are due your pay within a specified time frame from the COB on any payday where the employees are all paid at the same time.

If you get fired or resign, some states say that you're entitled to your pay by the COB of the 3rd calendar day you're no longer employed by said firm. At least, in Wisconsin, that's the way it works (or use to...I'm not sure if there's been any changes in that rule since '96.).

You need to read the rules for NY to see what specifically applies to you. Different types of employees have different pay-timelines and related rules associated with those specialties. Sales people seem to get "shafted" with a VERY different rod than normal blue-collared folks...so be aware of those styles of orders...

Good luck with getting what owed you...and hopefully, you're still able to have and hold the job you seem to not be getting paid to perform.
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  #14  
Old 06-19-2010, 06:26 AM
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Quote:
Originally Posted by okyoureabeast View Post
Yeah I'm going to do that if I don't get this resolved on Monday.

I'll just go out and say it, the issue is with the Payroll department of Ithaca College. My job is part of my financial aid package (work study) so changing jobs is unfortunately out of the question.

I do my banking with Charles Schwab, so I just sign the check, seal it, and mail it off to the drop box for deposits



Didn't we meet at Chad's GTG? When have I ever given you the impression that i'm a chick

Yes we probably met at Chad's place. Never thought anything of the kind. And please don't misunderstand my daughter reference. I've been her emergency atm longer that I like to admit.

Better wording would have been: "If that happened to my daughter,.....

Back on point, wouldn't it be simpler and provide faster funds availability if you opened a campus bank acount? Is there a favored bank with a campus branch? This will probably be the same bank the college uses for their payroll account. I think this would be the fastest possible way for your paycheck to be credited to your account. Question: How soon after you drop a deposit in your local mailbox do the funds become available for use. As soon as Schwab posts it to your account? 3 days later? 5 days later? Whatever it is, mailing adds another day or two to your lag time. Time is money.
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  #15  
Old 06-19-2010, 09:59 AM
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welcome to the wonderful world of Lean management !! HR depts are becoming obsolete usually a few people with the proper phone numbers for "you" to call.

Remember when they where the go between ??

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