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#1
09-06-2011, 06:58 PM
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Do dealerships keep service history?
I plan to get my 300TE aligned at the dealer (for use of spreader bar)
just curious if its possible for me to request if they have any history of the car while I am there? Is it difficult to get them to cough it up or is it freely available if you OWN the car? I have had my 300TE since 63k mi back in 2006, but don't have "full" history for roughly first 40k miles. Can they pull it using VIN? I figure since I am paying the premium for the alignment, I better get some extra bonus 
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2016 Monsoon Gray Audi Allroad - 21k 2008 Black Mercedes E350 4Matic Sport - 131k 2014 Jeep Wranger Unlimited Sahara - 62k 2003 Gray Mercedes ML350 - 122k 
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#2
09-06-2011, 07:01 PM
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My dealership keeps service records in their computers until its been more than 5 years since they've seen the car.
When I asked on the 82 300TD wagon I had, I was greeted with over $20,000 in service records, which they printed off for me. Another car that was bought new at the same dealer had nothing because they had not serviced it fairly recently. Your dealer may vary.
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1985 500SL Euro w/ AMG bits 130k  1984 300SD Turbodiesel 192k  1980 240D Stick China 188k  2001 CLK55 AMG 101k  2007 S600 Biturbo 149k Overheated Project, IT'S ALIVE!!! 
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#3
09-06-2011, 08:14 PM
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when i went to check service records of my 96 bmw 740il i checked at the dealer that sold it new and they would not release them to me as i was not the person that owned it new.i told them they could cut off the name section so i wouldn't know where they lived etc but they still wouldn't do it.
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#4
09-06-2011, 10:12 PM
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Interesting....
I guess its worth a shot? I know this car hasn't been to the dealer in probably over 10 years.
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2016 Monsoon Gray Audi Allroad - 21k 2008 Black Mercedes E350 4Matic Sport - 131k 2014 Jeep Wranger Unlimited Sahara - 62k 2003 Gray Mercedes ML350 - 122k
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#6
09-07-2011, 10:41 AM
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My MB dealership doesn't seem to have an issue sharing past service history with me. Especially for service later facilitated via a recall campaign...
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2009 ML350 (106K) - Family vehicle 2001 CLK430 Cabriolet (80K) - Wife's car 2005 BMW 645CI (138K) - My daily driver 2016 Mustang (32K) - Daughter's car
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#7
09-08-2011, 07:01 AM
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Depends on the Service Manager
Technically,Montvale can't tell them whom may view out of date service records.
Lots of Stealers play the "Privacy" game.They figure if you can't figure out when last it was serviced they can "Sell" you the service Now. A Service Advisor (Unless he/she's cohabiting with one of your family) will never voluntarily give you previous records.(They see it as money out of their pocket) Approach the Service Director (Or the Franchisee) and ask.
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'84 300SD sold 124.128
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#8
09-08-2011, 02:23 PM
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Quote:
The gray market 380SL I bought was originally owned in Austria, I wrote the dealer and got the .pdf file of service records for 1983-6
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Strelnik Invest in America: Buy a Congressman! 1950 170SD 1951 Citroen 11BN 1953 Citroen 11BNF limo 1953 220a project 1959 180D 1960 190D 1960 Borgward Isabella TS 2dr 1983 240D daily driver 1983 380SL 1990 350SDL daily driver alt 3 x Citroen DS21M, down from 5 3 x Citroen 2CV, down from 6
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