I am wondering how to go about returning an item bought on Amazon which was not what it was supposed to be. Is it possible to get a human to talk with?

Tom Walgamuth

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[SIGPIC] Diesel loving autocrossing grandpa Architect. 08 Dodge 3/4 ton with Cummins & six speed; I have had about 35 benzes. I have a 39 Studebaker Coupe Express pickup in which I have had installed a 617 turbo and a five speed manual.[SIGPIC]

..I also have a 427 Cobra replica with an aluminum chassis.

Good luck getting a human.

look in the 'your account' section of their website, go to 'orders' and there should be a button to click for 'return'

They will provide all the steps necessary to get it sent back

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On some nights I still believe that a car with the fuel gauge on empty can run about fifty more miles if you have the right music very loud on the radio. - HST

1983 300SD - 305000
1984 Toyota Landcruiser - 190000
1994 GMC Jimmy - 203000

https://media.giphy.com/media/X3nnss8PAj5aU/giphy.gif

I love Amazon. Their return policy is very fair and easy to use (IMHO). I like the fact you print out your mailing label at home and UPS, Fed Ex, etc picks it up at your home.

If the problem was their fault (defective, different than advertised, etc.), Amazon pays the return freight as well as the freight to get you the right item. If it is your fault (e.g. changed your mind, didn't like it, etc.), they deduct the cost of freight from your refund.

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Behind every great man is a great woman. Behind every great woman is a great behind.

I've always had good service via email (I run a customer service email application as a large part of my job so I'm always judging other systems...) and typically if you request a call from a CSR, they'll make sure you get a call soon.

I actually just had an Amazon delivery come in 20 mins ago....

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TC
Current stable:
- 2004 Mazda RALLYWANKEL
- 2007 Saturn sky redline
- 2004 Explorer...under surgery.

Past: 135i, GTI, 300E, 300SD, 300SD, Stealth

Thanks guys!

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[SIGPIC] Diesel loving autocrossing grandpa Architect. 08 Dodge 3/4 ton with Cummins & six speed; I have had about 35 benzes. I have a 39 Studebaker Coupe Express pickup in which I have had installed a 617 turbo and a five speed manual.[SIGPIC]

..I also have a 427 Cobra replica with an aluminum chassis.

piece of cake, follow cmb's instructions. I've never had an issue that didn't resolve easily and well.

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You're a daisy if you do.
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84 Euro 240D 4spd. 220.5k sold
04 Honda Element AWD
1985 F150 XLT 4x4, 351W with 270k miles, hay hauler
1997 Suzuki Sidekick 4x4
1993 Toyota 4wd Pickup 226K and counting

Thanks to your encouragement I did the amazon process and they are refunding me in full on one item to be returned, and on the other they said we are refunding your money and you don't have to return it.

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[SIGPIC] Diesel loving autocrossing grandpa Architect. 08 Dodge 3/4 ton with Cummins & six speed; I have had about 35 benzes. I have a 39 Studebaker Coupe Express pickup in which I have had installed a 617 turbo and a five speed manual.[SIGPIC]

..I also have a 427 Cobra replica with an aluminum chassis.