Man vs. AOL
 

I did not see a date stamp. Is this recent? I did not know AOL still existed.

53 billion in assets as of FY2011. Their assets are mostly in digital content now, although you can still buy dialup service plans ranging from 7 to 15 bucks a month. My buddy who just retired and moved to Phx to care for his aging parents discovered they still had AOL working on an old PC. It was their old filtered, locked in software where you had to go to their home screen first and say magic words or something to get out to the net. These are wealthy people, just aged and behind the curve. I bet there are still a lot of similar accounts out there.
Having said that, I remember seeing this video years ago. Or something like it. Remember when AOL CDs used to come in the mail weekly? AOHell

They own le HuffPost.

Ironic that he was fired, because I bet he was under quite some pressure to retain customers

I remember reading a lot of stories like this when people tried to close their AOL account.

the call in it's most entirity. they try to blackmail him in the end
How hard is it to cancel AOL? - YouTube