|
|
|
#1
|
||||
|
||||
Will dealer release vehicle history?
So I brought home my 2008 E350 4Matic...Carfax shows dealer maintenance.
All I want to know is if its missed any maintenance. Can I just walk in and ask the service desk, or will they deny me all info? I just don't want to miss changing any fluids if they weren't done. Also spark plugs were supposed to be replaced 10k ago, but without any receipts, who knows?? That, or anybody know a service adviser that might be willing to help out here? I know the common google reply is PRIVACY. Well I have no interest in the PO...I mean having the copy of the receipts would be great, but I'm fine just knowing whats done ya know? Any suggestions?
__________________
2016 Monsoon Gray Audi Allroad - 21k 2008 Black Mercedes E350 4Matic Sport - 131k 2014 Jeep Wranger Unlimited Sahara - 62k 2003 Gray Mercedes ML350 - 122k |
#2
|
||||
|
||||
I think it depends on the dealership. The one in our area was willing to look up the car's history if they had a copy of my title. I've heard that others will just look it up for you -- no title required.
__________________
"Senior Luna, your sense of humor is still loco... but we love it, anyway." -rickymay ____ "Your sense of humor is still loco... " -MBeige ____ "Señor Luna, your sense of humor is quite järjetön" -Delibes 1982 300SD -- 211k, Texas car, tranny issues ____ 1979 240D 4-speed 234k -- turbo and tuned IP, third world taxi hot rod 2 Samuel 12:13: "David said to Nathan, “I have sinned against the Lord.” And Nathan said to David, “The Lord also has put away your sin; you shall not die." |
#3
|
|||
|
|||
There are a few levels here.
From easy to hard Data card, this is a build sheet that shows options, paint codes and radio lock code. VMI Vehicle Master Inquiry, this is a MB master computer report that at least shows repairs done under warranty, not sure if it shows all dealer maint. MB official policy is not to give this out, it you have a good relationship with the parts guys ( an in buying lots of parts on a consistent basis ) you might be able to get it. I've gotten it once but not for a second car. A random person stopping in has a near zero chance. You might get answers to specific questions if the parts dept isn't busy, especially if you are buying a meaningful amount of parts. Service records for work done at a specific dealership. This is iffy, parts and service counters are pretty busy and usually don't want to take time on something that has little chance of generating a sale. |
#4
|
|||
|
|||
Yes
You can just walk in and ask. Whether they provide the information or not is unknown. Just do it.
|
#5
|
||||
|
||||
I don't get why it is so hard to get this stuff. If you prove ownership of the car it should be no different than typing the vin in and printing out a list of items and dates. I ran into this with my saturn as well so it's not limited to Mb. I'm also having a hard time getting documentation of a (warrantied) engine replacement from mazda.
Sent from an abacus
__________________
TC Current stable: - 2004 Mazda RALLYWANKEL - 2007 Saturn sky redline - 2004 Explorer...under surgery. Past: 135i, GTI, 300E, 300SD, 300SD, Stealth |
#6
|
||||
|
||||
Quote:
__________________
"Senior Luna, your sense of humor is still loco... but we love it, anyway." -rickymay ____ "Your sense of humor is still loco... " -MBeige ____ "Señor Luna, your sense of humor is quite järjetön" -Delibes 1982 300SD -- 211k, Texas car, tranny issues ____ 1979 240D 4-speed 234k -- turbo and tuned IP, third world taxi hot rod 2 Samuel 12:13: "David said to Nathan, “I have sinned against the Lord.” And Nathan said to David, “The Lord also has put away your sin; you shall not die." |
#7
|
|||
|
|||
Does the top of the paper they sent back to you say VMI or Datacard ?
|
#8
|
||||
|
||||
I was specifically asking for any maintenance/repair history, and they said that they would need the title for that. Unfortunately, when they came back, they said that if the car (1984 300D) had been to a dealer, it was so long ago that it was not recorded in their system. They said that if I wanted to call the dealership where it was purchased, they might have old paper records, but in my case, the specific dealer was long since defunct, so...
__________________
"Senior Luna, your sense of humor is still loco... but we love it, anyway." -rickymay ____ "Your sense of humor is still loco... " -MBeige ____ "Señor Luna, your sense of humor is quite järjetön" -Delibes 1982 300SD -- 211k, Texas car, tranny issues ____ 1979 240D 4-speed 234k -- turbo and tuned IP, third world taxi hot rod 2 Samuel 12:13: "David said to Nathan, “I have sinned against the Lord.” And Nathan said to David, “The Lord also has put away your sin; you shall not die." |
#9
|
||||
|
||||
Nope, MBUSA sent instructions to all dealers . . . Service history is confidential proprietary property of MBUSA. Data card info is no problem, but no service data other than to confirm recall compliance.
|
#10
|
||||
|
||||
Quote:
The person @ the MB dealership with access to their computer files and information, and that provides it freely to ppl, may be asked to account for their hits, if you will. I've never had a scintilla of resistance when asking for a VMI look-up from my source(s). That said, it helps to have a relationship of 25+ years with one MB dealership. Others here have reported being stonewalled or flat out refused this information on used MBs. |
#11
|
||||
|
||||
Please provide the proof of your claims made here.
|
#12
|
||||
|
||||
Quote:
How about some pics. of your new to you car here? Just curious why you would buy a 4-matic for driving in Phoenix, AZ?? Last edited by Skid Row Joe; 04-13-2015 at 01:46 AM. |
#13
|
||||
|
||||
That's dumb.
__________________
"Senior Luna, your sense of humor is still loco... but we love it, anyway." -rickymay ____ "Your sense of humor is still loco... " -MBeige ____ "Señor Luna, your sense of humor is quite järjetön" -Delibes 1982 300SD -- 211k, Texas car, tranny issues ____ 1979 240D 4-speed 234k -- turbo and tuned IP, third world taxi hot rod 2 Samuel 12:13: "David said to Nathan, “I have sinned against the Lord.” And Nathan said to David, “The Lord also has put away your sin; you shall not die." |
#14
|
||||
|
||||
Call up your local SA at the dealership. Better yet, drive down to one with your title and a picture ID. Post the history printout and I will gladly apologize.
|
#15
|
||||
|
||||
Quote:
Its pretty incredible condition for 103k. Pics: .
__________________
2016 Monsoon Gray Audi Allroad - 21k 2008 Black Mercedes E350 4Matic Sport - 131k 2014 Jeep Wranger Unlimited Sahara - 62k 2003 Gray Mercedes ML350 - 122k |
Bookmarks |
Thread Tools | |
Display Modes | |
|
|