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#1
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Verizon cell service question
Hello. I am hoping someone can clarify this for me. I got a voice mail a few days ago asking me to do a lot of things such as providing a password, etc. I tried to erase the voicemail because I don't want the "additional security" nor another password to remember, but it would not allow me to erase and is currently telling my callers it is recording my message but if I try to get it out it will not allow me.
Is there a way around this or will I have to change servers?
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[SIGPIC] Diesel loving autocrossing grandpa Architect. 08 Dodge 3/4 ton with Cummins & six speed; I have had about 35 benzes. I have a 39 Studebaker Coupe Express pickup in which I have had installed a 617 turbo and a five speed manual.[SIGPIC] ..I also have a 427 Cobra replica with an aluminum chassis. |
#2
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Not understanding what is happening. My first thought is the voicemail is a phishing attack, trying to extract personal information from you. But now your callers can leave a voicemail, but you can't retrieve it?
It sounds like your voicemail account was reset and you are now in "new user" mode. Typically you have to enter a password (6 digit number or some such) when setting up the mailbox. If you dial in to listen to messages from the mobile phone, it is automatically authenticated and you don't need to use (or remember) the password. Only if you were to call in from (for example) your home phone would you need to use the password. I think your best option is to call customer service and have them fix it, or at least clarify what is going on and what steps you need to take. This should not be a big deal and no reason to consider changing service if you like the big V. |
#3
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Thank you my friend!
I was afraid of it. Calling them seems like a good idea.
__________________
[SIGPIC] Diesel loving autocrossing grandpa Architect. 08 Dodge 3/4 ton with Cummins & six speed; I have had about 35 benzes. I have a 39 Studebaker Coupe Express pickup in which I have had installed a 617 turbo and a five speed manual.[SIGPIC] ..I also have a 427 Cobra replica with an aluminum chassis. |
#4
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i have a 4 digit password.and if i dial *86 send, it asks for my password.but if i access it thru the voicemail notification bar it does not.
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#5
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By all means, call them. There's more than one reason I've stayed with them for 20+ years...
__________________
Bob Roe Lehigh Valley PA USA 1973 Olds 88, 1972 MB 280SE, 1978 Datsun 280Z, 1971 Ford T-Bird, 1972 Olds 88, 1983 Nissan Sentra, 1985 Sentra, 1973 230.6, 1990 Acura Integra, 1991 Volvo 940GLE wagon, 1983 300SD, 1984 300SD, 1995 Subaru Legacy L wagon, 2002 Mountaineer, 1991 300TE wagon, 2008 Murano, 2007 R320CDI 4Matic 52K, some Hyundai, 2008 BMW 535xi wagon, all gone... currently 2007 Honda Odyssey Touring, 2014 E350 4matic |
#6
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They have really good customer service. Give them a call and see what's going on. My wife and I have been with Verizon since they were known as Airtouch.
__________________
1987 560SL 85,000 miles Meet on the level, leave on the square. Great words to live by Were we directed from Washington when to sow and when to reap, we should soon want bread. - Thomas Jefferson: Autobiography, 1821.
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#7
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OK, think they'll answer on Saturday?
__________________
[SIGPIC] Diesel loving autocrossing grandpa Architect. 08 Dodge 3/4 ton with Cummins & six speed; I have had about 35 benzes. I have a 39 Studebaker Coupe Express pickup in which I have had installed a 617 turbo and a five speed manual.[SIGPIC] ..I also have a 427 Cobra replica with an aluminum chassis. |
#8
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Yup, not 24/7 but yes they will. Just dial 611 from your cell phone.
__________________
Bob Roe Lehigh Valley PA USA 1973 Olds 88, 1972 MB 280SE, 1978 Datsun 280Z, 1971 Ford T-Bird, 1972 Olds 88, 1983 Nissan Sentra, 1985 Sentra, 1973 230.6, 1990 Acura Integra, 1991 Volvo 940GLE wagon, 1983 300SD, 1984 300SD, 1995 Subaru Legacy L wagon, 2002 Mountaineer, 1991 300TE wagon, 2008 Murano, 2007 R320CDI 4Matic 52K, some Hyundai, 2008 BMW 535xi wagon, all gone... currently 2007 Honda Odyssey Touring, 2014 E350 4matic |
#9
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Thank you gentlemen!
__________________
[SIGPIC] Diesel loving autocrossing grandpa Architect. 08 Dodge 3/4 ton with Cummins & six speed; I have had about 35 benzes. I have a 39 Studebaker Coupe Express pickup in which I have had installed a 617 turbo and a five speed manual.[SIGPIC] ..I also have a 427 Cobra replica with an aluminum chassis. |
#10
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So I called and got comfy with the change. It sounds like they switched over to a system acquired in a buyout...(?)
Now my phone seems to be sucking power so much I have to charge the battery twice or three times as often....does this seem possible?
__________________
[SIGPIC] Diesel loving autocrossing grandpa Architect. 08 Dodge 3/4 ton with Cummins & six speed; I have had about 35 benzes. I have a 39 Studebaker Coupe Express pickup in which I have had installed a 617 turbo and a five speed manual.[SIGPIC] ..I also have a 427 Cobra replica with an aluminum chassis. |
#11
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Do you need bluetooth? (i.e., does your car have a hands-free interface that allows you to make/take calls without physically touching your cellphone? Do you often use wi-fi to access the internet on your phone?) If not, check your phone's settings to see if bluetooth is disabled, as bluetooth can drain power.
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#12
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Bluetooth, hunting for wifi, location, apps that use your location, etc...all will sap your battery.
__________________
1987 560SL 85,000 miles Meet on the level, leave on the square. Great words to live by Were we directed from Washington when to sow and when to reap, we should soon want bread. - Thomas Jefferson: Autobiography, 1821.
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#13
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Set your phone to power save
I've gotten in the habit of changing my iPhone 5 to power save mode as soon as I pull it off the charger.
It's getting old. I've heard that you get 500 recharges out of a battery. That's not much over a year or so. So today, at 4 in the afternoon, I'm still at 66% battery.
__________________
Bob Roe Lehigh Valley PA USA 1973 Olds 88, 1972 MB 280SE, 1978 Datsun 280Z, 1971 Ford T-Bird, 1972 Olds 88, 1983 Nissan Sentra, 1985 Sentra, 1973 230.6, 1990 Acura Integra, 1991 Volvo 940GLE wagon, 1983 300SD, 1984 300SD, 1995 Subaru Legacy L wagon, 2002 Mountaineer, 1991 300TE wagon, 2008 Murano, 2007 R320CDI 4Matic 52K, some Hyundai, 2008 BMW 535xi wagon, all gone... currently 2007 Honda Odyssey Touring, 2014 E350 4matic |
#14
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Depends. Very unlikely but not outside the realm of possibility. Did they switch you from old style dial-up voicemail to visual voice mail where the messages are downloaded to the phone? What brand and model of phone do you use?
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