Fastlane Parts is an appropriate name for this parts source.
I ordered some MB parts yesterday (TUE) about 4:30 PM and received them at 1:30 PM today (WED). That's less than 24 hours and it wasn't overnight delivery. That's faster than Mercedes themselves. What a great service.

P E H

FastLane
 

Agree with comments on FastLane ... while the site was a bit rough to begin with, my first order went through successfully and was delivered in a few days.

Great pricing!

Some form of telephone option for questions might be a good addition.

George

George,

I don't know a phone for Fastlane but I believe you can e-mail Bill Wood at bill@peachparts.com for questions. He has replied to my e-mail promptly.

P E H

I wouldn't mind using Fastlane either, unfortunately, it's only for AMERICANS right now !

Any plans to change this soon ?

AARON ROCHARD
1976 230.4 W115

Bill is prompt EVERY time. Great service. But what I don't understand is why Fastlane and Partsshop have many different prices for the same parts?

Thanks!
 

We are trying to add phone support to FastLane and also international support. Hopefully, we will be able to support Canada soon. It is basically a function of getting our suppliers to agree to drop ship outside the US.

The main reason FastLane is FAST is because we ship directly from our supplier's distribution centers to our customers. Since we have several distribution centers to choose from we can often select one that's close to the customer and reduce shipping time and cost. The shops have been used to this kind of service for years. We are just bringing it to retail consumers.

We have LOTS more in store to make MercedesShop even better than ever. We are just taking things a step at a time by doing what we can afford. We don't want to over-extend and become dot-gone!

One other comment...
While I try to respond quickly to all e-mail's I get, I AM NOT a parts expert. Our parts expert is PARTSMAN and he is available by submitting a Parts Information Request in PartsShop. He answers parts questions for us Monday - Friday.

[Edited by Webmaster on 03-29-2001 at 04:02 PM]