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-   -   Excellent FastLane experience. (http://www.peachparts.com/shopforum/showthread.php?t=17590)

Gebhard 05-07-2001 06:52 PM

I needed a new headlight glass and some window switches for my '88 300E. Decided to give PartsShop a try. I submitted a parts request form and inside of about 2 hours, Philip had e-mailed me the part numbers! Turns out I could have looked them up myself as they are in the FastLane section. So I ordered the headlight glass and the three window switches. Total including next day air shipping was $122.28. Turns out the wood dash and shifter trim pieces are dealer only so I ended up calling my local (Belmont, CA) Mercedes dealer. I try to avoid them, because the one time I brought my car in, they told me it needed tie-rod ends (among other things) and I had just replaced them 3 weeks before. They eventually apologized, said they had had problems with this mechanic before etc, etc. Caught them red-handed is more like it. Anyway, the total for the exact same pieces from the dealer was $168.64. Savings of $46.36 (27%). So, if you are thinking of giving FastLane a try, I recommend you do it.

Now if I could only find new wood pieces for less than $194.35 for the shifter piece and $243.80 for the dash piece. That must be one special tree!!

Bill Wood 05-07-2001 11:20 PM

Gebhard-
Thank you for your order and your kind words.

We hope to get our toll free telephone number up and running this week so you can speak with Phil real time.
Stay tuned!

David C Klasse 05-07-2001 11:30 PM

Toll Free Number??
Wow, that will be a dream! Does that mean we can call when we need a part number and they will supply?

Bill,
How exactly does that work? If I'm not mistaken, partsshop supplies all of your parts. Does that mean you know Phil personally? Or only through business matters? I am curious how the whole deal works.

Gebhard 05-08-2001 02:46 PM

I just keeps getting better!! I ordered mid-day CA time yesterday (Monday). I figured I might get the parts by Wed at the soonest, given that I didn't give FastLane a lot of time to pull and pack the order. It is now 11:50am CA time and the parts arrived on my porch about 20 minutes ago. That is phenomenal service and speed. Kudos to FastLane!


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