I've bought a ton of stuff from Phil and the service and advice has been phenomenal and it's kind of fun talking to him, too. Prices are not bad, either. The other thing is that there is no problem with getting your money back if it turns out you don't need what you ordered. No questions asked, just get your money back almost immediately.

My Take:
 

(I like to post this from time to time as this very question resurfaces.)

This forum is run by a Mercedes Shop. If you need parts, they are a fantastic source. Click on the Fastlane tab at the top of the page. If you don't find the part you need, or if you have any questions, call Phil. He is extremely helpful and knowledgable about all things Mercedes. I cannot speak highly enough about the service he provides. (I'm not associated in any way with Mercedes Shop, I'm just an extremely satisfied customer, and someone who's very appreciative that this forum exists!) Sometimes the prices of parts here at MercedesShop are a couple of dollars more expensive than at some other online parts places. But those other places do not have a Mercedes parts specialist (Phil) available for phone/e-mail support. And they don't offer what you get from this forum: advice from professional MB techs. With MB dealer labor rates at $100/hour, that couple extra dollars is the best bargain on the net, in my humble opinion.

Keep in mind that if the revenue generated by the forum doesn't exceed the cost of operating it, then how can it be expected to be here in the future? (Answer: It can't.)

I don't know about you, but if this forum did not exist, I would not be able to own a Mercedes.

Support the people who support your community -- in this case, our community is this forum. See ya 'round the community, neighbor!;)

Regards.

Jeff Pierce

Amen.....
 

I have to say "Amen" to the posting above......

SB

satisfaction
 

I've ordered many parts from Phil at the Fastlane and have always been satisfied with the results , simply put, he cares ,Phil can solve your Mercedes parts problems fast , call him.

Ben

Thanks everyone for your comments. I've placed my order with Phil.

Yeah - quick comment here. Phil has been my primary source for parts for four years now. NEVER let me down! In fact, I have also bought parts for my Audi from him...

I do also go elsewhere at times, but in general it's not worth the hassle to just save a dime.

Placed order on 04/12 (Saturday), processed same day, shipped 04/14, and arrived at my freight forwarder on 04/16. Should be getting it in about a week or 10 days.

So far I must agree with all the good things I've read about Phil. Thanks.

A few weeks ago Phil apologized to me for being sick. He was delayed in refunding a credit to my account. Value of the refund was less then $15. What I like is the fast shipment. If something goes wrong, He will fix the problem.