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-   -   P/S fluid bursted (http://www.peachparts.com/shopforum/showthread.php?t=226902)

kingzoe 07-06-2008 03:48 PM

P/S fluid bursted
 
I was driving yesterday evening, when my ML 320 P/S fluid rushed out at once. What is the problem and how can this be fixed?

Kestas 07-06-2008 04:03 PM

You'll have to be more specific. From where did it rush out?

azinn 07-06-2008 04:47 PM

Quote:

Originally Posted by kingzoe (Post 1902388)
I was driving yesterday evening, when my ML 320 P/S fluid rushed out at once. What is the problem and how can this be fixed?

P/S clamp and hose probably came loose from the connection behind the radiator. Common problem that the is covered under 10 year extended warranty. Repair is free along with towing if needed. Don't drive it without the proper amount of fluid in the system. The clamp and the hose need to be upgraded. My 2 cents.

Johnhef 07-06-2008 04:47 PM

Most likely the lower power steering hose blew off at the radiator. There was a recall on this a few years ago. It's still covered for up to 10 years and unlimited miles on vehicles up to model year 2003.

kingzoe 07-06-2008 08:52 PM

Quote:

Originally Posted by Johnhef (Post 1902425)
Most likely the lower power steering hose blew off at the radiator. There was a recall on this a few years ago. It's still covered for up to 10 years and unlimited miles on vehicles up to model year 2003.

I guess I'll have to call Mercedes Benz tomorrow.. I just have this feeling they might say something like.....My VIN is not part of the Recall..or something.. I took it in to the Dealership on tuesday for horn replacement and the SA told me that I would need a power steering flush. I asked if that could wait till next servicing which is 4k miles and he said YES. Do you think I still stand a grounds for them to replace this?

Thank you so much

azinn 07-06-2008 09:15 PM

Mercedes Power Steering Letter
 
Dear M-Class Owner:
- A few months ago you received a letter from Mercedes-Benz advising owners of a safety recallrelating to the power
steering system (Mercedes-BenzSafety Recall CampaignNo. 2003-040005). The purpose of this letter is to advise
you of additional benefits that Mercedes is providing to you with respect to your M-Class ownership.
As part of the company's continuing commitment to insure the satisfaction of its customers, Mercedes-Benz will
reimburse you for the documented costs of towing, lodging, food and travel expenses, if any, that were reasonably
and necessarily incurred as the result of a breakdown of your vehicle due to a power steering failure that is the
subject of the above-referenced recall campaign. This would include the cost of a rental vehicle, if needed, while
the dealership was performing the repair following a related breakdown.
To further support you, Mercedes-Benz will extend the warranty on the recall repair, i.e. repair of the lower power
steering hose connection done pursuant to the subject recall, for the period up to 10 years from the original
warranty start date for your vehicle. This extension of the Basic Limited Warranty coverage applies to these
vehicles regardless of ownership. Note: Any repairs under this extended warranty should be performed by an
authorized Mercedes-Benz dealership. This extended warranty does not cover any other power steering system
components and standard warranty terms and exclusions apply, including the exclusions with respect to extra
expenses, as identified in the Service and Warranty Information booklet. If failure of any other power steering
component causes the power steering system to become inoperative beyond the vehicle's basic warranty of 4
years/50,000 miles, the associated repair will not be covered and will remain your responsibility.
Finally, as noted in the original recall notice we sent to you, we will also reimburse you if you paid for recall repairs
performed prior to the issuance of the recall. Reimbursement requires adequate documentation to support the
claim, and may be limited to the amount the repair would have cost if completed by an authorized Mercedes-Benz
dealer. Please contact your authorized Mercedes-Benz dealership for assistance or additional information. If your
dealer is unable to remedy your situation please contact us at 1-(800) FOR-MERCedes. (1-800-367-6372)
- Pleasekeep this letter with your vehicle's other warranty informatIOn for future reference if necessary.
We hope you are enjoying your Mercedes and we apologize for any inconvenience you may have experienced.
Paul Juron
General Manager, Customer Assistance Center
One Mercedes Drive, P.O. Box 350, Montvale, NJ 07645-0350, Phone 1-800-FOR-MERCedes (1-800-367-6372), Fax (201) 476-6211
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