Where did they look? Did they take the blower out?

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1998 C230 330,000 miles (currently dead of second failed EIS, yours will fail too, turning you into the dealer's personal human cash machine)
1988 F150 144,000 miles (leaks all the colors of the rainbow)
Previous stars: 1981 Brava 210,000 miles, 1978 128 150,000 miles, 1977 B200 Van 175,000 miles, 1972 Vega (great, if rusty, car), 1972 Celica, 1986.5 Supra

They told me when they took it in that they drove it around and it did not make any noises. I will do it mysel because it has made that noise many times before. How do I access the Blower Motor?

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2015 ML350 4Matic. Wifes DD
2015 GLK350 4Matic. My winter DD
2012 E350 4Matic. Road Trip car
2009 CLK350 Coupe Designo.Kleemann Tune For nice days/DD
2006 CL600. V12.Eurocharged Tune. Enough said
2005 CLK55 AMG Coupe.Kleemann Tune. For the sound and style
2004 CLK320 Cabriolet. 2005+ Interior swap. For the sunny Florida days & beach days