Warranty on work done under warranty
 

What is MB's policy in warranty on work done under warranty?

For example, if a car had its head gasket replaced by a MB dealer under warranty due to a leak, what is the warranty on that repair?

Thanks.

It would be the same as the dealer’s standard stated warranty, or the remainder of your warranty, whatever comes last. I had a conversation with a dealer about this topic near the end of a Starmark plan. The service rep stated that when the Starmark warranty ended so did any warranty on work performed. I disagreed under the supposition that one can’t arbitrarily shorten a stated warranty due to convenience or circumstance, unless otherwise stated in the warranty. I never had to test this, however….

...warranty provisions should be documented on the back page of your RO (assuming MB fact auth service)

hope this helps
-fad

Thanks, fad. Will read the back of the PO.

A related question: Will I have to go back to the same dealer to have the work done?

Warranty work done under warranty is good only while the car is still under warranty!!
For example IF the car has 49,990 miles & waranty work is done then at 50,000mi the waranty is done!! However most of the time GOODWILL warranty will cover repairs for 1 year, BUT that is up to the ZONE service rep!

thanks Benzmac

Lou- it would appear to make sense to return to that dealer that performed the initial repair

good luck
-fad

M.B.DOC:

Thanks for the info.

That is pretty pathetic warranty work done under warranty.

I am going to write MBUSA about this as my situation is very close to what you described.

The head gasket and seals were replaced at 48kmi in 8/2000. The warranty on the car expired on 3/2001.

Now at 59k (or about 10kmi later), the thing starts seeping again as the area is a litle damp.