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Old 08-06-2001, 12:55 PM
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Lebenz Lebenz is offline
backwoods member
Join Date: Feb 2001
Location: In the fog
Posts: 2,862
To add to and echo the comments of JCE, it seems there is an element of frustration built in to almost everything. While youd obviously want to use quality components, its entirely possible that this technician was trying to help you, and himself. Albeit in a gruff manner.

Anyway, its not that MB OEM parts are necessarily better; merely that he has less possibility of wasted time and unexpected problems. He also might be able to return or exchange a defective part, as a courtesy to you, rather than having to have the car occupy his bays and parking lot for extended periods of time while he waits for you to provide a replacement.

FWIW, Im about to have a 60K mile service done on my 400E. Im providing the parts (purchased at FastLane) at the somewhat reluctant okay of the technician. I told the technician that if there are any problems, he could just use his parts and Id return the questionable ones. He was okay with that.

The other side of this coin is that if there is a problem with your independently provided parts, you end up costing the technician in terms of scheduling, lost income, and, back to where I started my comment, a degree of frustration. Frustration in the name of being hindered in his business goals, because he agreed to accommodate your whims. In short, its the old story of no good deed going unpunished.

BTW, why did you put new springs in?


'00 ML320 "Casper"
'92 400E "Stella"
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