Steve,
I have the exact same situation. When I had Verizon as the ISP, I wished to maintain my existing compuserve e-mail account.
This can easily be done. However, you must realize that Verizon has to handle
all the outgoing mail. You cannot send out any mail via .surfglobal.net.
But, you can, naturally, receive mail from both Verizon and surfglobal.
If you have outlook, the way to setup the accounts is as follows:
For the Verizon account:
The incoming mail server (POP3) will probably read something like "mail.verizon.net"
The outgoing mail server (SMTP) will also read "mail.verizon.net"
Now, for the surfglobal account:
The incoming mail server (POP3) will probably read something like "mail.surfglobal.net". But check with them to find out the name of the mail server.
But, this is the important one........the outgoing mail server on this account will likely be
mail.verizon.net. This is the critical difference.
BTW, the assistance you get for Verizon DSL is best characterized as follows: