Quote:
Originally Posted by John Holmes III
I bet your dealer is a MB only dealer. My local dealer also sells GM and Jeeps and used to sell Renaults. How can you cater to a person who just spent 80k on a new benz when you sell used cars for 3k and your service writers have NO MB experience. It's a shame. They even told me once that there was no such thing as a 1959 220SE when it was parked outside the door and I wanted to order a fuel filter for it.
The sales staff are slimeballs. I had one guy escort me back to the waiting room when I told him I wasn't in the market for a new MB and I wouldn't give him my personal info for his personal "file".
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Sorry about your bad experience.
Our local dealer is part of a conglomerate that owns just about every auto dealership in Westlake Village. Cadillac, Jag, Hummer, Benz, etc.
The dealers are kept separate, however, so the guy who writes up my car does not also write up Caddies.
I used to own a Caddy and the service staff was also pretty decent.
Maybe I am just fortunate.
But like I said, for the most part the sales staff stinks, big time.