You can go the verify with the CB route but they rarely do what they are supposed to do. If you do choose that route write a letter disputing the item and BE SPECIFIC ABOUT THE DETAILS AND WHAT YOU WANT VERIFIED.

Route #2 which is my favorite is write the bank and tell them how badly you are are going to F--- them if they do not remove the item that they illegally put on your credit report within a specified period of time.

Be sure to send all of your correspondence registered mail. I think that is a big bunch of bullcrap as well because creditors do not have the same requirement before they stick their inaccuracies up your ass and make you fish it out with your fist.