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In Donkey's Defense, he did get me the mirror I bought from him fairly quick (yes, it took a week for him to send).
On the other hand, I do see how Joseph feels. If I order a part I expect it to be in the condition that the seller says it is and for it to be installable. Also, when I send back the part, I would expect a pretty quick response. Be it in the form of a refund or at least a reply via email or the telephone. Luckly for me, I was able to reach Donkey when I called.
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