When I joined the forum back in May 2006, I was early on advised that this shop is the greatest, with so many rave reviews that I felt I ought to drive there and have my car worked on there.
BENZ-LGB in particular encouraged me to take a road trip with this in mind.
Finally after the latest debacle with incompetent mechanics in this town, working on this car, totally wrecked the sunroof, after being told to bubricate the sunroof track rails, and reupholster the headliner.
I asked Enrique to clear the calender for a long distance new customer, and he willingly obliged.
I stayed in a hotel nearby (
www.tarzanainn.com ) while they went to work on the car, and repaired the $1,000 faux pas made by the previous mechanics, and and brought the car up to date.
His rates at $80 ph are VERY reasonable, and he is very generous and even offered me a free loaner, (Mercedes) for a trip to Sherman Oaks I had to make
There is a very good reason he is wildly popular with his customers, he REALLY knows the cars, and really tries hard to fix only what is really wrong with them to make them perfect, and not to make the customer pay more than is needed.
For far away long distance customers such as myself, he said that simple things like oil changes can be performed close to home, but if I build up a list of issues, he will be there to take care of them.
He knows these cars inside and out. He is truly a treasure, and I can understand why so many come to him from far away.
When you are a long distance customer, or one with a really large list of issues to take care of, he will even comp a few of them. He didn't even charge me for the install of my euro fire extinguisher, even though he had to remove the seat to do it, as the bracket for it has to be mounted to the bottom of the seat frame, and he comped the antenna mast install, with a customer supplied mast.
I can count myself as one of them. It was well worth to stay in Tarzana for a week so he could work his magic on my car.
He is the BEST!!!!!!!!