Quote:
Originally Posted by CWW
+1,000,000
This brand went from having excellent dealer service as recently as the early/mid 1990's, to being staffed by a bunch of dishonest and disrespectful vultures who treat their (soon-to-be "former") customers like utter crap. I've never had more horrendous experiences anywhere than I've had at my local MB dealer. If/when I get rid of my current MB that I've had for ages, I doubt I will be buying another one.
FWIW, BMW is just as bad. Lexus, Jaguar, Land/Range Rover, all seem to have top-notch service. But MB and BMW have really become ridiculous.
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That more or less depends on the dealer. Our local dealer is very pleasant....and always willing to help out.
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