Quote:
Originally Posted by 2.5Turbo
The B service my dad had done on the CDI cost less than $400. Our regular service adviser was on her day off when we took the car in, so we had a different one. She happened to be in for a bit when we picked up the car and we asked her why it was cheaper than expected. She looked at the invoice and said they forgot to charge us for a filter but did indeed put it in. She said "sometimes these things happen"  . |
So, instead of making $300 for an hour's work they only made $290
What about all of the customers who get charged for stuff they forget to install? "sometimes these things happen"
