Quote:
Originally Posted by nhdoc
What about all of the customers who get charged for stuff they forget to install? "sometimes these things happen"  |
Don't know how often that happens but I bet it has at some point in the past.
Our normal service adviser is great though. When we were having the computer problems a couple months back she pretty much got us a transmission fluid and filter change done under warranty due to a leak at an electrical connector on the transmission. I had no clue about the problem before we brought it in, but she told us a lot of the 722.6 trannys do that when she was writing up the work order. She put down "Something leaking in driveway" in the paperwork to get a tech to check it out. It was leaking and they found a marginal pan gasket as well so they replaced the connector, pan gasket and filter then filled with new fluid. And they did a real good job washing it when it was done
It's OK when the dealer throws parts at it when it's on MB's dime
