Quote:
Originally Posted by jmbeam
Then when I contact MB parts the person is the biggest drip you would ever want to speak to.He speaks in monotone and is a nasty SOB. How they have people like this working in areas where there is customer interactment is beyond me.
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I have to agree with you. I don't understand how the representatives at the parts counter are jsut plain rude, as if you are bothering them looking to spend money. I understand that every dealer is a franchise or independently owned/operated, but you would thing you would have decent people behind the parts counter. A simple, "Hello, how can I help you"... would work. God forbid if you need help looking for a part with them on their computer screen. They always ask for the VIN. For the LOVE of GOD, f*(% off with the VIN. If I know the chassis, model and general area of the part I need, then PULL IT UP and stop flapping your ignorant gums...
Sorry, baby rant. Over.