Inattentiveness was the likely culprit on their part. But, dismissing it by blowing it off, or out and out lying about it - well that was inexcusable.

It's a dicey situation to let it escalate - I basically don't want to run the gamble of an 'accident' happening with the replacement order - if you know what I mean.

I've eaten 'white toast' a lot, when it didn't come 'wheat' as ordered.

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'06 E320 CDI
'17 Corvette Stingray Vert