Originally Posted by Skid Row Joe

I've used Sears for Die-Hard batteries and Die-Hard work shoes - yes, work shoes. They had Die-Hard black tradesman shop shoes that were 100% warranted for a free pair, should anything go wrong with them. Well, the soles wear out and crack open so I returned for some shoes with the receipt. No problem, new pair. When that pair wore out I again went to get a replacement pair, but they said said since I didn't have a receipt, they couldn't replace them. I asked the sales clerk where I could have bought them if not for the Die-Hard labeling on the soles? She called the upstairs and talked to someone, and I got another free replacement pair.

I think they should make it clear that you only get one replacement, but they don't so I got another pair by being insistent.

I love their batteries and Road Handler radials. I even got my last MB 300SD aligned at the NTW across the Interstate from them, which is owned by Sears, if they're still in business.

Having a receipt is key when dealing with them I found.