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Old 10-12-2010, 05:41 PM
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JordaanDMC-12 JordaanDMC-12 is offline
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Join Date: May 2008
Location: Anchorage, Alaska
Posts: 767
Quote:
Originally Posted by Fulcrum525 View Post
After 2 failures by dealership personnel I've stopped taking my car there.

1. Diagnose noise coming from front of engine-Dealer answer "Change the oil"
Real answer-replace harmonic balancer

2. Diagnose ABS light-Dealer answer "Replace sensors"
Real answer- replace OVP relay

At least they managed to balance my tires correctly and fix my trunk lock. Most dealership personnel don't really know how to work on the older cars and more often then not they could care less about doing a quality job.
That's the scary thing, but this dealership has gotten a few good reviews including service, it's MB of Austin that gets all the bad ones, they were less expensive too and friendly over the phone which is odd coming from dealership personnel! I just can't do this service myself in an apartment complex parking lot... And as I read it might be better to take it because they have the proper tools.
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