Quote:
Originally Posted by kerry
That's over my head.
Using the task manager, I've been able to open some documents in Microsoft Word and get into my Malwarbytes and am running a scan right now. I don't know why those features work while I still have no icons or taskbar.
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If the software is able to access the hard-drive, hopefully you don't have a hardware issue with the drive. If it's just a software problem, it's fixable. Once you get this sorted out... back up your data.