Quote:
Originally Posted by francotirador
He said the manual called for 2.5 hours of labor for the job. He then said he was only going to charge me 2 hours because that's how long it took him.
I wanted to know how it could possibly have taken him 2 hours when he only had my car for 1.5. Even so, I didn't quarrel with him and learned my lesson. My point is, if you have an hourly rate, why is that not based on the ACTUAL time it takes to repair a car? I imagine it's something like lawyers and their billable hours.
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Ever hear of the concept of man-hours? 2 guys working 1 hour each equals 2 man-hours. One guy doing on side, and another working the other. Or some jobs just go a lot better with 2 guys.
It's not all a rip-off scheme, there are other costs that factor in. Tools, building rent, utilities, license fees, taxes, wages, and so on. Depending on where you are, some of those costs can be quite different. Don't go painting everyone with such a broad brush.