Quote:
Originally Posted by 450slcguy
I meant no denigration towards the honest and hard working mechanic. It's the greedy shops who take too many liberties with their customers wallets that I have a problem with.
If a job takes 1 hr. at a stated labor rate of $100/hr, I expect pay $100 for the labor, not $150. Flat rate? That's just a term used to charge $150 an hour. Unless you have a very capable and experienced mechanic, I doubt you even pay $20 an hour. And if a part cost you $40 dollars, I don't have a problem with a 20% mark-up. But if you want to charge me $80 well then that's outta line IMO.
If that's unjust and biased then so be it.
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Obviously, you have no idea what it takes to run a shop. It's a free country, and I run off customers with your pi$$ poor attitude. I have a business to run and bills to pay, not charity to give. Nothing worse than a skinflint MB owner, who thinks thinks that they deserve both the red carpet treatment and discounted parts and service.
It's out of line to charge more than 20% markup on parts and you also presume that I pay my best tech $20/hour or less? I woldn't touch a car that you bring in to my shop. Keep going pal, your the kind of customer that I don't need or want.