Upgrading usually requires you reinstall a few programs depending on what you have installed.

Also, Office 97 wasn't really instended to be used with XP, but that doesn't mean it won't work. Have you installed the office 97 service packs? That may help the problem.

If all else fails, you may have to upgrade to at least office 2000.

Alon

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'92 300CE - Sold
2004 C240 - 744 - C7 Wheels - Android Radio
2002 C320 - 816 - Sport Wagon - Sold
2006 E350 Wagon - 368 - Dead
2015 GL350 Bluetec - 197U