Quote:
Originally Posted by Renntag
Where is the negative view? Someone just pointed out that it is unfair our society is geared to hire a lawyer at the first sign of trouble.
I may be a little slow on the read here, but no I dont remember several thousand dollars.
Have you worked for a car dealer? Lets take a step back. How many people have a grievance with a bank? Think they are scam artists too? What they have in common is that they are large businesses that have HUGE expenses and need to charge ahead to stay afloat. This often means we get steam rolled in the process. I am not saying its right, its just that each employee in the chain is not payed to make sure you are absolutely cared for. The techs are typically not equipped to deal with a car that has vacuum switches? What? They plug in a computer that tells them what to do and they dont get paid more than the fastest dude in the country to do it.
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He said two grand somewhere, but im interested too in what was done, all the OP has said is they repaired some lighting and some "other stuff". That sounds like about 1700 bucks too much
I worked for a dealer right out of tech school for a short while. Guys who are right out of tech school work for dealers = inexperienced. The minute you gain experience, you start working on diagnostics vs part swapping, so are actually paid less in flat rate to put your greater experience and skill to use. Example- to put such and such on the car- 10 hours flat rate. To figure out what the heck was wrong in the first place- flat diagnostic fee, maybe 1-hour flat rate, if that.
maybe it took you way longer to do the diagnostics, but the fee is flat rate, so you lost money. Meanwhile the guy next to you putting such and such on the car fast since he's done it a dozen times, and doing two 10 hour jobs in 8 hours, 20 hours flat rate pay for one day of work.
The concept of flat rate is not good for getting the car repaired properly, and most dealers pay flat rate, so reward speed over quality. The faster you do it, the more money you make, not the better you do it.
Not a lot of guys that I graduated with stayed at dealers for long, (maybe thats changed in the years since I got out of tech school), but you simply don't make that much money, and have to deal with endless corporate BS