1-800-222-0100 will get you into Mercedes North American Customer Service.
(International Customer Service is in the Netherlands)

When you speak to N.A. Customer Service ,demand a Face to Face with the
Mercedes Area Rep. (to take Place In your home town "River City")

Find out the Franchisee's name, approach Her/Him Telephonically.

The BBB and/or C of C are just a trip down futility lane.

You're dealing with a corporation who is 100 Years Ahead of You in the Game.
(And for the last 20 Years they've been Ignoring Good Business Sense,when it
comes to Customers.)

Is there any Chance that you could be "Elderly" ?
If so you could try to Burn them for "Elder Abuse."

__________________
'84 300SD sold
124.128