If I can chime in

...
what I miss most about the site change is that it lack the personal feel that existed with the Phil and Roy's phone numbers in the left column. It gave that personal touch such that it felt that they were just a call away for advice and direction on all parts and service issues. As one poster stated very aptly ... it is not the number of parts that is sold...
Wayne I see you are working overtime to satisfy the needs of the many.
all the best in all of your efforts... ( please advise as to wether Phil or Roy is still part the effort... just a week or two ago I talked to Phil and had a question which he differed to Roy but I had'nt gotten arround to calling him )
"These things too shall pass" a great quote which lends a philosophical perspective on change of all sorts in life.
best to all
Chris