Quote:
Originally Posted by biopete
Im glad that had a happy ending. A sad story here my friend just told me -- her neighbor had their roof torn off in a tornado recently and it rained like crazy inside. they got tons of water damage as a result. The insurance company paid for a new roof but wouldn't pay for the water damage. Told her she needed flood insurance. True story apparently.
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Since the water damage was a consequence of the roof damage, this just sounds like an especially sleazy insurance company trying to wiggle out of payment.
They usually hope the policyholder will just accept their response and go away.Sounds like time for a lawsuit and/or a complaint to the state insurance board.