Was the person at the store who gave a hard time the manager? If not I'd demand to see the manager, or call the regional person who operates that store and give them some info on the customer service (lack of) you received. Can always go back at a different time so a different employee will process the return.  I've done that before.
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-diesel is not just a fuel, its a way of life- 
'15 GLK250 Bluetec 118k - mine - (OC-123,800)
'17 Metris(VITO!) - 37k - wifes (OC-41k)
'09 Sprinter 3500 Winnebago View - 62k (OC - 67k)
'13 ML350 Bluetec - 95k - dad's (OC-98k)
'01 SL500 - 103k(km) - dad's (OC-110,000km)
'16 E400 4matic Sedan - 148k - Brothers (OC-155k)
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