Quote:
Originally Posted by connerm
x2
I would sometimes receive parts the NEXT day. Rarely did it ever take more than 4-5 days to get parts when I ordered them from Phil. While I greatly appreciate this forum, the customer service is terrible and is no better than any other web site that sells parts. The last time I spoke to a PP sales rep. was the last time. They couldn't be bothered to look beyond what came up on their monitor.
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I was ordering something off Pelican. called and talked to a guy about the part etc... asked if he was a Mercedes guy, NO, I have BMW`s. so he really didn`t have a clue about what ever I was asking. seems he only knew what was on his monitor.
What I picked up is, these guys work out of their homes and just answer the phone etc...
Charlie