I think they updated their web and you need to re-enter both your user name and pw. When I went to the site it prompted me to re-log in. The user name was blank, but the pw was displayed as ********. I entered my user name, and it wouldn't connect. When I re-entered my user name and pw I connected (on the their home page).
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07 E350 4Matic wagon, 06 S430 4Matic, 99 SLK 230
retired W210 (x3), W124, W126
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