I had it for almost five years. My experience with the dealer will be different from you because I live in Canada. I have been thru 3 different dealers and the last one was better compare with the first 2. We don't get loaner in Canada. If you want a car it is 30 canadian a day, what a rip off. One time it took one week for them to replace the transfer case. I will have approx 140000km when I trade it in next month for my rx330. It is excellent value to buy a used Ml because they are cheap. Buyiing a new one is a serious mistake in terms of deprecaition. The ball joint is just one of those wear items that will go after a certain mileage which I don't mind replacing but it irritates me that I have to remind them to check it. I love the vehicle when it runs but the expereince with the dealers and the poor reliability had turn the dream machine to a lemon. My trade in is only worth 20000 canadian wholesale.