In regard to a previous post concerning how the english handle problems, the man that called me from the service centre made a few mildly funny remarks to begin the conversation to try and soften me up a bit. He didn't once attempt to say sorry, but he did say he would sort out the problem straight away.

It is dissapointing to see the extremely low level of customer support being dished out in this country.

Oliver

[This message has been edited by Oliverp (edited 09-15-2000).]