Thanks all. I wasn't there when the car started running, nor do I know if they used a primer pump. I had never even heard of a primer pump before - new to all of this and learning/researching as I go, hence why I'm leaning on a mechanic for the foreseeable future, and asking you experienced people to learn what I can.
Helpful to know that the sequence of events is potentially consistent with an empty fuel tank - now I have a working theory.
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Was it towed with the rear in the air?
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Yes it was. Could that have solved the issue in the fuel tank? Though right when it got to the shop we tried turning it on and it had the same issue. Only started working after 3 days of rest.