It's my guess that the percentage of dishonest people in the auto repair profession is no greater than the amount of dishonest people in society in general. I have met only one for sure in all my experience.

I have seen incompetence, mistakes, lack of training and tooling, poor management, and other reasons why people have gotten a poor repair experience.

Our shop does near 10,000 invoices a year. Just how many dissatisfied customers do you expect I should see if we do perfect work?

If you wish to find a profession with dishonest people in it, I would think one would look at a profession where the likelyhood of making money was high to begin with. I would look to medicine, law, financial advisors, insurance agents. Technicians didn't start off to be rich and often money is not one of their buttons.

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Steve Brotherton
Continental Imports
Gainesville FL
Bosch Master, ASE Master, L1
33 years MB technician