Great question. I love going to mine, just, as been said, hate paying on the average 40% more than Fastlane. My last two trips: a gallon of coolant; and 4 little o-rings that go [2 at a time] on the shaft going thru the oil filter and 6 of the door panel clips. Not the big sales.

My local store is Fletcher Jones in Vegas. Brand new, even has a Maybach sales area, and only one certified salesperson. As I chatted up a salesperson, after freely admitting I was thrilled with my 300DT and not looking, he took me back for a tour and to check out the Maybachs. Very friendly. Made sure I knew to help myself at the Starbucks latte bar. The last trip, a sales assistant was at the parts desk restocking her desk with keychains and 'books'. I asked what the books were as I shamelessly flirted with her, she asked if I was a Benz owner, I said yes, a diesel i got on Ebay for 3 grand. She said, you're still an owner, and gave me one. Like a mid-sized notebook, leather or snakeskin covered, with nice pics of the dealership in the inside covers, and a list of all their phone numbers, including roadside service. The parts folks have been superknowledgable, two young women and one guy. Sharp. And I've enjoyed chatting with other customers in there too.

Might have just had some dumb luck, but I've had nothing but a blast in the dealership so far. Might be partially cuz they are new, but they are two thumbs up in my book.

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1983 300D- silver blue, tan leather, 205,000.
1975 Datsun 280Z. Stock, ready to restore.
1983 San Juan 23. Dry docked.