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We never got the "free" (it actually means "included in the price") maintenance here in Canuck-el-head land. We didn't miss it. Why?
Well, it only includes oil changes once the FSS reads "0". For most of us enthusiasts, we change our oil and filter much more often than that anyway. Not a big savings.
Who likes it? The folks that can't raise the hood. They march into the dealer when the FSS reads 0 and drop $1500 for a B service. Those folks could save. But, those of us that don't buy into the service-without-changing-fluids-and-filters scheme, we don't save much.
Also, for people like me, that actually enjoy doing most of my own service work, I lose out, since I paid for it up front.
I don't agree with Peter on the take that the dropping of the service included in the price is a death knell for MB, but I do agree with many of his statements concerning corporate arrogance.
MB's warranty coverage is not effected by this change.
I do think dropping the FSS is a good move, and getting back on track with proper schedules of oil/filter, etc. is a step in the right direction.
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