PeachParts Mercedes-Benz Forum - View Single Post

Ashman · #22 06-17-2005, 01:59 AM

Frankly I think the problem with windows lies more int the end user than the manufacturer.

I am not saying that the manufacturer is not responsible for some or most problems, but I myself have never had any of the kinds of issues I have read about or seen personally.

I leave my system on 24/7 and have only had a hard drive fail on me once, in over 15 years.

I have 400 gb of space, and am using at least 2/3 of it. backing up for me is no big deal. I backup my most important data.

I reformat once a year simply to keep things fresh and clean out the junk.

My system before I reformatted it last, was running fine for 2 years, even after moving the drive to a whole new system and having all the hardware redetected and reinstalled due to the changes in the new system.

I reboot my computer maybe once every 2 weeks at the most just to flush the ram out.

90% of the problems I see on computers is due to user error, either installing soemthing wrong, not keeping their system clean with antivirus protection, hard drive scans, spyware scans, and defragmenting.

I run spyware scans daily. I run full virus scans every week. I run a defragment every week, and I do a hard drive scan every 2 weeks. I also keep my bios updated and all my hardware drivers are constantly being checked for updates and new updates installed as they are available.

I keep my system running good by using preventative maintenance, just like most of us do on our cars. with regular maintenance, you will find that you will have less problems with the computer. Try driving your car with the same fluids in it without ever changing them or cleaning them out and replacing them, I am willing to bet that car wont last as long as it could have if you had done the proper preventative maintenance.

Even when I used windows 95, 98, 98se, and me, I rarely had any problems, and if i did they were not major and were easy to fix.

In my opinion, computer hardware is quite reliable. I have a few older machines, one being my laptop that a client gave me because it was having problems, and all I did to it was format it and install a new os, the client didnt want to and just bought a new laptop, and gave it to me, and I have been using the laptop for the last 2 years without so much as a hiccup. I only have a few things on it, gps software, os, ms office, and my normal utilities.

The problem is that too many people blindly download and install stuff, and or spend lots of time downloading this or that software, etc from unreliable sources and end up giving access to things that will cause problems. And I am not saying I dont do the same from time to time, but I am careful about what I download and install in my machines.

I do agree that we need to stop outsourcing our tech support call centers to india or anywhere else, Frankly the lack of being able to understand someone on the other end of the line makes a support call 10 times worse than it has to be. I am not saying that the issue is with ability, but rather with the ability to understand the accent of the person who you are speaking to.

I have worked for my father, who has foreigners from all over calling his office allt he time because of the nature of his business, and I am pretty good at understanding many forein accents, but sometimes it is almost impossible to decipher what you are being told.

Another problem is that when you call some of these call centers, they may not have authority to make certain decisions, which I find is a big problem.

Thats my opinion.

Frankly whether or not you use a mac or a pc, both are not 100% reliable.

Alon