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Frankly I think the problem with windows lies more int the end user than the manufacturer..
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Nice to see you posting Alon!
Were I to limit my comments to the 9 computers running in my office now I still wouldn’t agree. Were I to open it to the hundreds of computers I care for, have done so for a long time, I'd say it’s not at all true. The users add to the issues but are not the core cause. Nothing a user can do should effect the OS. From this perspective, Windows 95 was far more reliable than is XP.
This week I've pronounced a 1.5 year old, E machine with a dead system board and failing hard drive, fixed a video problem stemming from windows update, replaced a network card that failed after ~ 5 years of 24x7 use, troubleshot and restarted 2 Exchange email servers which failed due to inability to handle some virus laden email (even with 2 separate virus scans and 2 separate spam filters processing the mail ahead of the mail server), replaced a faulty USB cable on an external hard drive, and fixed a screwed up but brand new machine because of operator error. Their previous machine died after 5 years, and even though they’d never used an XP machine, the business owner decided to save some $ and set it up themselves rather than call. In doing so they changed a 20 minute job into a 2 hour job. There’s also a problem that’s cropped up on a web server and I haven’t had the time to track it down, nor will I as the computer’s going to be retrofitted to win 2003 web server version. And I haven’t been working but 20% of my normal work load because of my back damage.
10 years ago, it used to be the case that upwards of 75% of all hardware had problems out of the box, and virtually all software needed some modification to be usable. I stopped selling computers for this reason. Now a days its about 20% for hardware, and about the same for software, exclusive of outside influences (spyware/viruses/3rd party drivers). Still not worth selling computer stuff, if you supply a warranty.