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Contact MB corporate
Contact MB corporate and complain. They should repair it at no cost to you. Mine started coming apart and they repaired it.
When I asked them if there was a recall, i was informed that there is no recall, but they will handle it on a case by case bases. |
MB paid for half, ok with me cause the car has 180k miles! It took five weeks, they removed the evidence by replacing the whole frame rail!
I think they are negligent in not recalling these cars; one death and they're facing multimillion $ lawsuit. But what do I know. GET YOUR EARLY W210 CHECKED PLEASE |
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fix
I don't think they ever made a fix. Get them checked out regardless of what year.
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The perch on the right front wheel of my 1998 E320 failed and the spring fell out onto the garage floor. Fortunatly, I had just pulled into the garage after driving 60mph and had gotten out of the car. It sounded like the car exploded and the fender came down on the tire. Had this happened 3 minutes earlier, I would have been killed. The car has been sitting at the MB dealer for over 2 weeks and they have not started work on it because MB will not provide written instructions on how to make the repair. I want them to put in writing that the car will be safe to drive after they make the repairs. I have communicated with New Jersey and Germany MB and all I am getting is the run around. My lawyer says that MB will pay, but they will try to "slow play" me to the end. There are several law firms watching the failure situation on the spring perchs waiting until a death, then they will start their class action suit. The service manager at my MB dealer said that my failure was the first one he had heard of. When I talked to the body shop directly one of their people said that he had already repaired one. What is a little lie for a Mercedes dealer? Any comments?
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Wonder why?
Why are they failing? That would be good to know. Is it a design flaw? Poor materials used? How long has this design been used?
Anybody know? |
Poor rust protection
It appears to be an issue with the cars that have lived in colder climates causing the perch mounts to rust.
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One owner who lost a perch mount lived in Phoenix (or was it Nevada?) but with cars being sold in one state moved to another you never know. Like gsxr says, time to go hug my W124! |
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read this thread http://www.peachparts.com/shopforum/diesel-discussion/95228-w210-diesel-owners-spring-perch-failure-please-read.html#post639359 This problem is something that probably should have its own Button on the opening page, repairing this should only be done by the factory dealer who then assumes all risk for the job being done properly. I think this subject will be on TV someday. Sixty Minutes Special or something. Watch Lexus orders surge! Lots of used Mercedes wil go up FS, its possible! |
Why is everyone so dramatic with the " I would have been killed!" statements?
I have seen a W210 car that had a front wheel come off at 80mph and go into oncoming traffic. The owner walked away after a 125+mph combined head-on. Your car is pretty damn safe even if the perch fails. Here in Washington St., I have yet to see a single example of this failure. We don't use road salt here, which seems to be the root cause. Good luck with all of the lawsuits. DR.D |
dee9520
My spring fell out on the garage floor while the car was parked due to rust on the spring perch. 1998 E320. After the dealer had it for 3 weeks, he called me and said that they "would not make the repair due to liability". How safe does that make you people with the problem feel? The MB people in NJ said they would pay half as "good will", but the work had to be done by one of their dealers. That puts me into a "catch 22" since I do not have a dealer within 250 miles who will do the work. I filed a complaint with the NHSA and my congressman asking for a recall by MB. MB did supply the dealer with instructions on how to make the repair. It required special rivets and a special rivet gun. The dealer is fax-ing me the instructions and as soon as I have them, I will post them on the web for everyone. This is going to get bigger before it gets smaller for MB and they had better wake up and start facing the music.
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Here's an idea since you think MBs are so safe, and a spring/front wheel coming off is not a big deal at all. You can drive my car, and have your entire family in the car as well, and drive on the highway at 80mph for the next 2 months until the front wheel comes off. No biggie right? http://www.bimmerboard.com/members/prov1/perch2.jpg http://www.bimmerboard.com/members/prov1/perch1.jpg |
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