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-   -   Recent Adsit purchase experience (http://www.peachparts.com/shopforum/diesel-discussion/133328-recent-adsit-purchase-experience.html)

tenknots 09-05-2005 09:45 AM

Recent Adsit purchase experience
 
I've seen a few less than positive comments here regarding Adsit (or Adsitco), but couldn't pass up the $49 price for Bilstein HD shocks. I was a bit suspicous of their website disclaimers, but I have a good relationship with my credit card company and figured I could always charge them back if there was a problem.

I called to confirm that, yes the price really was $49 if ordered on the website, and, yes the shocks did come with mounting hardware, and yes they were brand new.

I ordered them on Wednesday afternoon and got them on Friday. Shipping was $17. They really are new Bilteins with hardware and they work great. I'm a little uneasy about their policies, but they sold me quality shocks at a super price.

Mike123 09-05-2005 05:35 PM

I have made four separate purchases from Adsit of products that I had found difficult to find anywhere else. I am less than one hour's drive from them and once picked up a couple of larger items. I have never had the need to return anything to them and I believe that is the area of complaint that I have seen most often. Thus, I can make no statements concerning that, but I have had no problems with their service in any other respect.
They have been helpful and courteous on the phone when I have called with any questions and their deliveries have been prompt. One delivery I had to have made to a third party and it was C.O.D., and that delivery cost was a tad higher than I expected, but C.O.D.'s usually are. The items I have purchased from them have been of good quality and have given excellent service.

rdanz 09-05-2005 07:00 PM

Quote:

Originally Posted by tenknots
I've seen a few less than positive comments here regarding Adsit (or Adsitco), but couldn't pass up the $49 price for Bilstein HD shocks. I was a bit suspicous of their website disclaimers, but I have a good relationship with my credit card company and figured I could always charge them back if there was a problem.

I called to confirm that, yes the price really was $49 if ordered on the website, and, yes the shocks did come with mounting hardware, and yes they were brand new.

I ordered them on Wednesday afternoon and got them on Friday. Shipping was $17. They really are new Bilteins with hardware and they work great. I'm a little uneasy about their policies, but they sold me quality shocks at a super price.

Some resellers sell Bilsteins without the lifetime warranty which allows them to sell cheaper. Check and see if yours are covered by Bilstein and not by Adsitco.

intelligent 09-05-2005 07:07 PM

Adsit sells a radiator for my car for $195 + $20s/h but only has a 30 day warranty and its a nissens. I found the same radiator for $233 with s&h included with a one year radiator and found a BEHR radiator for $322 with a LIFETIME warranty and even a lifetime Warranty for labor as well. Considering the warranties, the Adsit doesn't seem such a great value, does it? BTW my car is a 1995 E300D. For what Adsit was offering their price shouldn't have been more than $150 inc. shipping
Thanks

Mike123 09-05-2005 07:44 PM

I have not yet found one supplier who has the best price and the best warranty on every product. Adsit was able to supply parts that I had trouble finding anywhere and they offered them at a reasonable price. They may not be as reasonable on every part. I do not buy all my parts from them or from any other one vendor. I am only stating that I had four good experiences (and no bad ones) purchasing from them. Because one finds that, in their opinion, that they were too high on one product should not preclude checking their prices and products in the future. I am neither recommending them or condemning them. They are simply another source to check for me.

dieseldiehard 09-05-2005 09:36 PM

Quote:

Originally Posted by intelligent
Adsit sells a radiator for my car for $195 + $20s/h but only has a 30 day warranty and its a nissens. I found the same radiator for $233 with s&h included with a one year radiator and found a BEHR radiator for $322 with a LIFETIME warranty and even a lifetime Warranty for labor as well. Considering the warranties, the Adsit doesn't seem such a great value, does it? BTW my car is a 1995 E300D. For what Adsit was offering their price shouldn't have been more than $150 inc. shipping
Thanks

Low price (and a warranty for that matter) means nothing if you consider your time to R&R plus the shipping costs to return something if there's a problem.
I bought a Nissens once. It started leaking a few months after installation, from the top tank seal. Since then I've always specified Behr radiators and never worried about the higher price, to me I think of protecting an engine and what that is worth.
I used Adsit recently no problem, I think their past is haunting them. I gave them an Email about something recently and they asked me to call the fellow. I did and he said he is trying to improve the website.
called to

Mal 02-19-2008 03:00 AM

Quote:

Originally Posted by Mike123 (Post 976802)
I have not yet found one supplier who has the best price and the best warranty on every product. Adsit was able to supply parts that I had trouble finding anywhere and they offered them at a reasonable price. They may not be as reasonable on every part. I do not buy all my parts from them or from any other one vendor. I am only stating that I had four good experiences (and no bad ones) purchasing from them. Because one finds that, in their opinion, that they were too high on one product should not preclude checking their prices and products in the future. I am neither recommending them or condemning them. They are simply another source to check for me.

ditto

but also as a source I keep coming up with them as the place I buy from.

ForcedInduction 02-19-2008 03:09 AM

Adsit Company
Information & Policies

Quote:

1. PHONE ORDERS: Please call toll free 1-800-521-7656 or 1-765-282-1593 to place your order. Your order can be paid for by Discover, Visa or MasterCard. Credit card orders must be shipped to the billing address for the credit card. We must verify this address with your credit card company, so please be exact.

2. FAX ORDERS: Please use our toll free fax line 1-800-486-1593 or 1-765-286-4184. Print an order form from the previous page of this Web site. Your order will be processed immediately.

3. MAIL ORDERS: Please fill out the order form. Please call for shipping price and exact total if you are sending in payment. Your order will be processed immediately if paid for by check, money order, cashiers check or credit card.

4. SHIPPING CHARGES: All shipping charges are the customers responsibility. We do not pay any shipping charges. YouI authorize Adsit Company to charge your credit card for any and all shipping charges, including call tag requests.

5. DELIVERY TIME: Most items will be delivered in two or three days. Truck and special orders will take longer. Please be patient, we are very quick, but we are not a delivery company. Ask your sales representative to estimate time of delivery.

6. CATALOG INFORMATION AND PRICING: While we make every effort to avoid errors in descriptions and pricing, erros are possible. Prices are subject to change without notice.

7. CORE RETURNS: Cores must be returned in the original manufacturers box. Core returns must be marked CORE on the outside of the package with a copy of the invoice attached to the outside of the package. Core return shipping must be prepaid. No COD's on core returns will be accepted. We will credit your credit card for the core charge amount the day we reveive your core. Cores must be rebuildable.

8. DAMAGED PARTS: All parts leave our warehouse in good condition. If a part is received damaged, call the shipping company immediately to file a claim. Damaged parts are warranted on an exchange basis only, absolutely no refunds.

9. PROBLEM PARTS: Items that are defective, lost, damaged or wrong will be exchanged only, no refunds. We will resolve the problem as quickly as possible. Adsit Co. will not be responsible for labor on defective, damaged, lost or wrong parts.

10. WARRANTY: Absolutely no refunds or returns. Our warranty is for 30 days on an exchange basis only. All sales are final.

11. AGREEMENT ON JURISDICTION TO DAMAGES: Adsit Company Inc. and Customers agree that any suit, claim or legal proceedings of any nature between the parties must be filed and prosecuted in Delaware County Indiana and shall be controlled by the laws of the State of Indiana then in effect. Adsit Company Inc. warrants that all parts are in good condition and working order. Any parts that are defective will be replaced. That Adsit Company Inc. liability shall be limited to the original price of the goods and that Adsit Company shall not be responsible for exemplarily, punitive or consequential damages or laber charges. In the event that the buyer fails to pay as agreed, the buyer agrees to pay all attorney fees, court cost, expenses and interest incurred by Adsit Company in the collection of all sums.
http://72.14.253.104/search?q=cache:iOn9meJMzXIJ:www.ai.org/judiciary/opinions/pdf/10160704jgb.pdf+adsit+co&hl=en&ct=clnk&cd=3&gl=us&client=firefox-a

I certainly won't do business with them based on that.


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