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  #1  
Old 11-18-2004, 11:23 AM
sfloriII's Avatar
Still pedaling...
 
Join Date: Aug 2003
Location: Northern VA
Posts: 1,614
It pays to talk to your cellular provider!

I called ATT today to pay my bill.

Without boring you all with the details, they offered me a plan I couldn't refuse.

I more than doubled my daytime minutes, changed unlimited night and weekend from 8 pm to 7 pm, and added free cell-to-cell (ATT/Cingular customers).

All this for the same monthly amount and a new service contract for one year.

Pretty cool, huh?

So call your provider today and see what free stuff they'll offer you! There are so many providers out there now, they're all doing anything they can to keep good customers.
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Current:
2014 VW Tiguan SEL 4Motion 43,000 miles.

2016 Hyundai Santa Fe Sport (wife's).

Past:
2006 Jetta TDI 135,970 miles. Sold Nov. '13.
1995 E-320 Special Edition. 220,200 miles. Sold Sept. '07.
1987 190-E 16 valve. 153,000 miles. Sold Feb. '06.
1980 300-D 225,000 miles. Donated to the National Kidney Foundation.
1980 240-D manual, 297,500 miles. Totaled by inattentive driver.
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  #2  
Old 11-19-2004, 01:27 AM
joegolden's Avatar
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Join Date: Aug 1999
Location: Dalton, Georgia
Posts: 958
Congrats! This is so true The AT&T merger is gonna be awesome for us. I say that because I am a dealer for "The new Cingular" in Asheville, NC and Aiken, SC. The rates are better and we are merging 47,000 towers and now have 46,000,000 subscribers. Thanks for your patronage.

later, Joe
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  #3  
Old 11-19-2004, 02:10 AM
sfloriII's Avatar
Still pedaling...
 
Join Date: Aug 2003
Location: Northern VA
Posts: 1,614
'Course tonight I checked online to see the details of the plan. What the guy didn't tell me earlier was that my unlimited nights and weekends would expire next Feburary, even though I signed up for a new year today. That meant that in Feb. '05, I'd have only 450 minutes-- per month!!

I was pretty mad and called ATT/Cingular to complain. I was polite and the operator fixed everything to the way it was explained to me earlier today. [At least he says so, the system's down, so the correction won't be posted until tomorrow.]

Just make sure you check the new plan afterwards like I did!!
__________________

Current:
2014 VW Tiguan SEL 4Motion 43,000 miles.

2016 Hyundai Santa Fe Sport (wife's).

Past:
2006 Jetta TDI 135,970 miles. Sold Nov. '13.
1995 E-320 Special Edition. 220,200 miles. Sold Sept. '07.
1987 190-E 16 valve. 153,000 miles. Sold Feb. '06.
1980 300-D 225,000 miles. Donated to the National Kidney Foundation.
1980 240-D manual, 297,500 miles. Totaled by inattentive driver.
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  #4  
Old 11-19-2004, 02:17 AM
moparmike's Avatar
You will rue this day...
 
Join Date: May 2003
Location: NW Arkansas
Posts: 732
I think it sucks that they merged. I have been dissatisfied with America's Thugs & Thieves's customer disservice since they took over for SunCom. I was planning to switch to Cingular.
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  #5  
Old 11-19-2004, 11:01 AM
Rick Miley's Avatar
Spark Free
 
Join Date: Jun 1999
Location: Land O Lakes, FL
Posts: 3,086
Quote:
Originally Posted by sfloriII
What the guy didn't tell me earlier was...
This is what you have to watch out for with AT&T. They extended my contract for a year without telling me and hit me with $175 eary termination fee when I ported out. They claim there was a "verbal agreement" that I of course never knew about. 4 months later I'm still fighting them over it.
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Rick Miley
2014 Tesla Model S
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Former MB: 99 E300, 86 190E 2.3, 87 300E, 80 240D, 82 204D Euro
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  #6  
Old 11-19-2004, 11:03 AM
sfloriII's Avatar
Still pedaling...
 
Join Date: Aug 2003
Location: Northern VA
Posts: 1,614
I do remember the guy saying there'd be a $175 cancellation fee, but he never did say that my free nights and weekends would go away. Glad I got them back! Can you imagine having only 450 minutes total per month if your cell phone were your only phone?!!
__________________

Current:
2014 VW Tiguan SEL 4Motion 43,000 miles.

2016 Hyundai Santa Fe Sport (wife's).

Past:
2006 Jetta TDI 135,970 miles. Sold Nov. '13.
1995 E-320 Special Edition. 220,200 miles. Sold Sept. '07.
1987 190-E 16 valve. 153,000 miles. Sold Feb. '06.
1980 300-D 225,000 miles. Donated to the National Kidney Foundation.
1980 240-D manual, 297,500 miles. Totaled by inattentive driver.
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  #7  
Old 11-19-2004, 08:09 PM
moparmike's Avatar
You will rue this day...
 
Join Date: May 2003
Location: NW Arkansas
Posts: 732
Quote:
Originally Posted by sfloriII
I do remember the guy saying there'd be a $175 cancellation fee, but he never did say that my free nights and weekends would go away. Glad I got them back! Can you imagine having only 450 minutes total per month if your cell phone were your only phone?!!
Yes, I can. But I only use about 200 minutes a month.
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  #8  
Old 11-19-2004, 10:01 PM
VollkommenWar's Avatar
Nice Boat!
 
Join Date: Nov 2004
Posts: 125
Quote:
Originally Posted by sfloriII
I called ATT today to pay my bill.

Without boring you all with the details, they offered me a plan I couldn't refuse.

I more than doubled my daytime minutes, changed unlimited night and weekend from 8 pm to 7 pm, and added free cell-to-cell (ATT/Cingular customers).

All this for the same monthly amount and a new service contract for one year.

Pretty cool, huh?

So call your provider today and see what free stuff they'll offer you! There are so many providers out there now, they're all doing anything they can to keep good customers.
Glad to hear this worked out for you. I don't mind calling them, I just don't like it when they are calling the heck out of me!, lol.
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