Treat me ina courtious and professional manner and I will do the same.

treat me like my money and loyalty do not mean anything and deny to apply the policy of your firm to a customer, I have the rifght to *****.

As to my "whining" Sears ceased treating customers like "valued assets" a long time ago. What they are doing is driving people who do not know better into debt that will take years to get out from under.

This is the same mentality that has caused many people to lose their life savings, being given "EZ Credit" and "Starter" loans that are nothing more than a way to lione the pockets of the Brokers and Credit firms.

Chip on my shoulder? Nope! I don;t need to shop there, Mom shopped there because it was close to home, I just hate seeing ANYONE get ripped off by a good firm that went bad.

Lowes doesn't do this
HP does not do this

Home Despot does
Dell does
Oreck does