I was checking the airfilter today on my Silverado when I noticed two hard lines going into the passanger side of the radiator. They look like transmission cooler lines, and both have about 8-10 inch's of rubber hose. Problem is the top one is nicely crimped on and the bottom one is freaken ghetto rigged with some hose clamps and leaking.

I'm thinking when the shop did my tranny flush the SOB's cut the line and just hose clamped it back together.

Monday I'm heading down their to give them a chance to make it right. If not I think they screwed me out of $100 in lines so I'll bad mouth them to everyone and hope they lose an equal amount of business.


Problem with these guys is you can't really do anything to them, and they know it. If I had dated before and after pictures I could take them to small claims, but I have no proof. Although its a lesson learned, nextime I'm going to check stuff out sooner and pay with a charge card so I could at least do a charge back on them.

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2016 Corvette Stingray 2LT
1969 280SE
2023 Ram 1500
2007 Tiara 3200

You can still do a small claims action.

You cannot do a chargeback for a dispute about the service provided. If you didn't receive the service, you can win the dispute but the card companies are in no position to determine whether you received proper service from a mechanic and won't step in to mediate.

What you getting a tranny flush for any how? Isn't that a new truck?

I am old school, I want the pan removed and the filter changed and the tc drained.

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[SIGPIC] Diesel loving autocrossing grandpa Architect. 08 Dodge 3/4 ton with Cummins & six speed; I have had about 35 benzes. I have a 39 Studebaker Coupe Express pickup in which I have had installed a 617 turbo and a five speed manual.[SIGPIC]

..I also have a 427 Cobra replica with an aluminum chassis.

Thats how you change the transmission fluid on new trucks, their are no drain plugs, not in the pan or tc. The only way to get it out is to suck it out with a machine the shops have. Truck had 55k miles on it at the time and was due for a tranny service.


I could still do small claims?

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2016 Corvette Stingray 2LT
1969 280SE
2023 Ram 1500
2007 Tiara 3200

Sure.........but, you're going to need some proof.

Shop says that the hose was in that condition when you brought the truck in............you say that it wasn't.

Burden of proof is on you................

Just curious.... When you had your transmission serviced by "professionals", how much did they overfill it??


One of my pet peeves.....

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Palangi

2004 C240 Wagon 203.261 Baby Benz
2008 ML320 CDI Highway Cruiser
2006 Toyota Prius, Saving the Planet @ 48 mpg
2000 F-150, Destroying the Planet @ 20 mpg



TRUMP .......... WHITEHOUSE
HILLARY .........JAILHOUSE
BERNIE .......... NUTHOUSE
0BAMA .......... OUTHOUSE

Thats pretty much what I figured.

I'll probably just report them to these guys:
http://ct.bbb.org/

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2016 Corvette Stingray 2LT
1969 280SE
2023 Ram 1500
2007 Tiara 3200

Better Business Bureau, or any of the "professional organizations" whose memberships are frequently posted in the lobby or waiting room are also options. I had good luck getting a crappy repair reimbursed using those channels. The dealer said "tough" the first time I complained, but reimbursed me in full - and very quickly - after I sent letters to: Honda of America, the BBB, the Texas Auto Dealers Association. It helped that I had pics of the crap work and complained within days.

You say "at the time" which implies some time has gone by since the flush, which will weaken your case. But if it's recent (like a few days ago recent), and it is leaking tranny fluid, and there was no mention of a leak on the invoice, then you've got some grounds for complaint since they were supposed to do a tranny service, which I would presume means inspecting for leaks and bad lines.

I go with Reagan's "trust but verify" when it comes to repairs. I check the mechanic's work as soon as I get home.

Take the weekend to think it over, figure out what will "make it right" with you (a new hose? reimbursed for the flush? pistols at dawn?). Then draft up a letter and take it with you, have pics to show the service manager and/or owner, have a p/n and price for the cut hose ready.

Make it as easy as possible for them to meet your expectations on the spot, to include the option of leaving the truck there to get fixed that day if you're willing to let them work on it again...

did they find my sound encapsulation panels?

You can always just trade the thing in for a Ford Super-Duty...A real truck..

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[SIGPIC][/SIGPIC]

i would take a deep breath first

than i would talk to the owner he as with most shops cant be everyplace at all times on evey job YEA it would be nice but not real

the job was to be done in a workman like manner COURT TERM and to you it was not, and see if he thinks the same as you. and would like to have you leave it with him so he an an opportunity to fix like he expected it to be done AS WELL

than come unglued if its not going in that direction -- owned many shops and lots at the same time i know its the way we would have treated you if you asked FIRST -- jz

Agreed, be polite... once you start yelling at people, they have lost incentive to help you out.

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1985 CA 300D Turbo , 213K mi